Hyderabad Police Launches India’s First AI-Powered Multilingual Complaint Recorder

The Hyderabad police is extensively leveraging AI to enhance the efficiency and effectiveness of modern policing. The department is already utilising AI through the 'C-Mitra' platform for drafting cybercrime complaints.

Furthering its commitment to technology-driven governance, an AI-powered system has been launched for the duty allocations of City Armed Reserve (CAR) personnel. By transitioning from traditional manual methods to this automated system, the department ensures a completely transparent and unbiased process for assigning postings to employees.

The city police has also deployed AI in its social media surveillance platform called SOCEYE, an artificial intelligence-based platform deployed to automatically monitor online content, track habitual cyber troublemakers, and identify narratives that threaten public order or women's safety.

In its latest initiative, the Hyderabad police now integrated AI for the streamlined registration of complaints, marking a significant step toward smarter and more efficient public service.

Bridging Language Gaps for Better Justice Any citizen can now lodge a complaint in their mother tongue. The app transcribes and translates spoken words into a complete, accurate FIR within seconds - removing language barriers and making police services more accessible to all, including migrants and non-Telugu speakers.

Each exported PDF automatically includes FIR number, complainant and accused names, recording officer’s name and badge ID, police station, and sections of law— ensuring full attribution and record integrity.

Hyderabad Police Commissioner VC Sajjanar unveiled AI-CopWriter at TGICCC in Banjara Hills and reviewed its functionality. The tool is designed to assist police personnel in streamlining documentation and report-writing through AI technology.

Benefits for the police include increased operational efficiency, standardised record-keeping across 80 plus police stations, reduced dependency on human interpreters and legally admissible transcripts apart from using the application is scalable and its records audit-ready and digitally archived.

While launching this application, Sajjanar said stated that “Language should never stand between a citizen and justice. With AI-CopWriter, it no longer will.”