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UPI Faces Second Outage in a Week, NPCI Attributes It to Network Latency

Fifty percent of users reported payment failures, while 49 percent experienced issues related to fund transfers

The Unified Payments Interface (UPI) experienced a temporary outage on Wednesday evening, its second in a week.

According to Downdetector, which tracks outages, 450 UPI users reported service disruptions at 7:27 PM on April 2.
Fifty percent of users reported payment failures, while 49 percent experienced issues related to fund transfers, according to Downdetector.
The National Payments Corporation of India (NPCI) stated that the issue was due to latency in the UPI network.
“There were some intermittent declines in UPI due to fluctuations in the success rates of certain banks. These fluctuations increased the latency in the UPI network. NPCI has been working closely with them, and UPI has been stable,” NPCI said in a post on X.
This is the second time that UPI has faced an outage. UPI services were down on March 26, affecting major digital payment platforms like Google Pay, PhonePe, and Paytm.
Users took to social media to voice their concerns over UPI outages, as it is India’s most widely used digital payment system.
According to data from the Reserve Bank of India (RBI), UPI transactions drive 83 percent of all digital transactions in India. UPI transactions surged 4.4 times from 2021 to 2024, reaching 172 billion transactions annually, according to the report.
( Source : Deccan Chronicle )
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