Reddit user kroopthesnoop posted that he received an iPhone 7 Plus that was already damaged.
The user claimed that the iPhone 7 was damaged within the courier packaging itself when in transit from the delivery centre to his home. He has revealed photos of the phone and the packaging, which show that the iPhone 7 had exploded inside the box itself.
However, details regarding whether the device suffered damage from the outside or inside the box is still unclear.
The picture suggests the device may have exploded from the inside since there isn’t too much damage caused to the exterior of the box itself.
On the contrary, another Reddit user gotDeus even went on explain how something of this manner could have possibly taken place.
‘Something poked through the package, through the box hit the back of the phone, bent the aluminium case, damaged the battery. If anyone here doesn't know, lithium batteries do not like being bent or punctured. So nothing blew out the box, do not tell me that shit. There would be a big gaping hole through the back of the phone if something inside exploded out,’ he posted.
The cause of such an incident is still unclear as Apple is yet to comment on this issue....