Samsung accepts waterproof problems with Galaxy S7 Active, gives clarification

Samsung Galaxy S7 Active is not as waterproof as it was claimed to be, reports suggested.

In the tests conducted by CNET and Consumer Reports, the Samsung Galaxy S7 Active smartphone which claimed to be IP68 certified, which means that the phone is water-resistant to a maximum depth of 5 feet for up to 30 minutes, had failed the test.

Photo: Consumer Reports

Consumer Reports technicians conducted the test by placing the smartphone in a water tank. The team found phone’s screen obscured by the green lines and spot tiny bubbles in the front and rear-facing camera. Moreover, the touchscreen stopped responding after the test.

Photo: Consumer Reports

Similarly, CNET conducted several tests and found, though the smartphone switched on, its battery life worsened, water was stuck in camera lens and the power button went unresponsive.

Photo: Consumer Reports

In a statement to CNET, Samsung said, ‘We discovered an isolated issue to a production line that exclusively manufacturers the Galaxy S7 Active. The issue has been resolved. We have received very few customer inquiries and any owner with water damage will receive a replacement under our standard limited warranty.’