Apple on November 17 acknowledged the iPhone 6 Plus flaw, known as ‘touch diseases’. In return, the company has started offering a repair program to the customers to fix the flaw.
“Apple has determined that some iPhones 6 Plus devices may exhibit display flickering or Mutli-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on device,” Apple wrote on its website.
The flaw was acknowledged by engineers back in August 2016. A repair and teardown website iFixit, reported many iPhone 6 and iPhone 6 Plus owners are continuously facing the touchscreen issue, claiming the handsets had stopped registering touch. The engineers termed the iPhone models touchscreen flaw as ‘touch disease.’
They highlighted the flaw was caused because of tow chipset touchscreen controller chips, or Touch IC, integrated in iPhone 6 models. However, in a statement Apple said the flaw will occur in case the handset will be ‘dropped multiple times on a hard surface.’
The repair program is available worldwide and will cover affected iPhone 6 Plus devices for five years after first retail of the unit, Apple wrote. The company is charging $149 for the service. However, pricing offered by Apple Authorised Service providers may vary.
To seek more information on the program click here.
