Getting your hands on Google’s Pixel smartphones is difficult, especially when ordered through a carrier. The Mountain View company has been having supply issues ever since the launch of its Nexus 4 series.
Two days ago, it was reported that Google will be ceasing the production of the Pixel line of smartphones. Many customers who ordered either of the two smartphones from Canadian Telecom carrier Telus received emails saying that they should not expect to receive their phones any longer since Google will soon cease production.
The email read ‘Please be advised that we have received notice today that Google will be ceasing production of their Google Pixel line and we will not be receiving further inventory of this phone. Therefore we will not be able to fulfil your order for the selected product. We apologise on behalf of TELUS and Google for this inconvenience.’
Following the said reports, news website MobileSyrup reached out to the telecom provider for an official statement and confirmed that Google hasn't ceased production of either Pixel or Pixel XL yet.
“We’re working with Google to restock inventory across our retail channels as quickly as we can. Google has confirmed that production of the Pixel and the Pixel XL has not stopped. We are in the process of updating our retail channels to ensure our customers have the latest information about their Google Pixel orders,” Telus told MobileSyrup.
Currently, Telus is the only carrier that sent out emails to customers who ordered the Pixel. Google’s Pixel smartphones are manufactured by HTC, unlike previous Nexus phones that were manufactured by LG or Samsung.