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Is your Samsung phone automatically sending out photos to your contacts?

Well, Samsung investigated the issue and has said that the phones are not doing so, but users complain otherwise.

There are several users complaining that their Samsung smartphones are randomly sending out their stored photos to random contacts. While Samsung states that there is no such issue, they are still investigating the same.

According to a report by Softpedia, the problem was first in June, when some users discovered that their Samsung Galaxy S9 and Note 8 were quietly sending out text messages to random contacts on their own. The Messages app was allegedly causing at least two models (S9 and Note 8) to silently send out photos from their gallery to random contacts in their address list, without the user knowing it. What was even scary was that the messages that were sent did not even leave a trace in the sent folder. The behavior was more like a malware or a bug.

As for the earlier report, the bug looked like it was in the latest version of the Messages app, which was downloaded/updated from the Samsung Play Store. The report of the bug sending out messages was first cited from Android Police.

AS for now, Samsung stated that the phones did not do as alleged, but is still investigating into the matter. “We are aware of the reports regarding this matter and our technical teams are looking into it. Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG,” the firm said, reported SoftPedia.

“Samsung has reviewed this matter thoroughly these past few days; however, there were no hardware or software issues found to be relevant to this particular case. While there have been no known similar customer reports globally, we will continue to investigate this issue further,” the firm added.

While Samsung is investigating the case, it is recommended that you refrain from using or updating the Messages App and use the default android messaging app till the issue has been flagged off from Samsung.

( Source : Deccan Chronicle. )
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