Technology Other News 30 Jan 2017 HP recalls 100,000 l ...

HP recalls 100,000 laptop batteries citing fire, burn hazards

DECCAN CHRONICLE
Published Jan 30, 2017, 1:55 pm IST
Updated Jan 30, 2017, 2:44 pm IST
The batteries were used for the ProBook, HP ENVY, Compaq, Compaq Presario, and HP Pavilion.
According to HP, these batteries have the potential to overheat, posing a fire and burn hazard to customers. HP will also provide free replacement battery in each eligible case.
 According to HP, these batteries have the potential to overheat, posing a fire and burn hazard to customers. HP will also provide free replacement battery in each eligible case.

HP has expanded its voluntary recall of batteries due to fire and burn hazards. The batteries were manufactured between March 2013 and October 2016 and were sold under the HP and Compaq brands. HP has recalled over 140 thousand batteries in US, Canada and Mexico.

The batteries were used for the ProBook, HP ENVY, Compaq, Compaq Presario, and HP Pavilion. In June last year HP recalled around 41 thousand batteries, but this week the company extended its recall to additional 101 thousand batteries.  

 

According to HP, these batteries have the potential to overheat, posing a fire and burn hazard to customers. HP will also provide free replacement battery in each eligible case. The company has also initiated a process to assist with validation and ordering for customers with 10 or more potentially affected batteries.

The affected batteries have the 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL, and 6EBVA prefixes in their bar codes. HP advises users with these batteries to either download HP’s Battery Program Validation Utility that determines whether the particular battery may be faulty, or manually enter serial number and barcode of the battery into a special form on HP’s website.

 

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