100th Day Of Lockdown

Maharashtra180298931548053 Tamil Nadu94049529261264 Delhi89802599922803 Gujarat33318240381869 Uttar Pradesh2405616629718 West Bengal1917012528683 Rajasthan1831214574421 Telangana173578082267 Karnataka165148065253 Andhra Pradesh152526988193 Haryana1494110499240 Madhya Pradesh1386110655581 Bihar10204781173 Assam8956583212 Jammu and Kashmir76954856105 Odisha7316535333 Punjab56683989149 Kerala4594243626 Uttarakhand2791190937 Chhatisgarh2339193713 Jharkhand2339160512 Tripura140110931 Manipur12605790 Goa11984783 Himachal Pradesh9796179 Puducherry73930112 Nagaland5351820 Chandigarh4463676 Arunachal Pradesh182601 Mizoram1601230 Sikkim88490 Meghalaya50421
Technology Other News 28 Jun 2020 Hiring! Amazon India ...

Hiring! Amazon India to pick up 20,000 temp staff for global customer service

PTI
Published Jun 28, 2020, 5:38 pm IST
Updated Jun 28, 2020, 5:38 pm IST
Most of the positions are part of Amazon’s ‘Virtual Customer Service’ programme that provides work-from-home options.
The positions for temporary global customer service staff at Amazon are open in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangaluru, Indore, Bhopal and Lucknow. (Photo | AFP)
 The positions for temporary global customer service staff at Amazon are open in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangaluru, Indore, Bhopal and Lucknow. (Photo | AFP)

New Delhi: E-commerce major Amazon India on Sunday said it is offering close to 20,000 ‘seasonal’ or temporary employment opportunities in its customer service (CS) organisation to help customers in India and globally with a seamless online shopping experience.

The new temporary positions—being added to meet the anticipated demand in customer traffic in the next six months—are open in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangaluru, Indore, Bhopal and Lucknow, Amazon India said in a statement.

 

Most of the positions are part of Amazon’s ‘Virtual Customer Service’ programme that provides flexible work-from-home options, it added.

The new positions will see associates support customer services through e-mail, chat, social media and phone. The eligibility criteria for these positions include having minimum educational qualification of 12th standard pass and proficiency in English, Hindi, Tamil, Telugu or Kannada.

Based on the candidates’ performance as well as business needs, a percentage of the current temporary positions are likely to be converted into permanent positions towards the end of the year, Amazon India said.

“We are continuously evaluating hiring needs across the customer service organisation in response to the growing customer demand. We estimate that customer traffic will further scale up over the next six months with the onset of Indian and global holiday seasons,” Amazon India Director (Customer Service) Akshay Prabhu said.

He added that new seasonal positions will provide candidates job security and livelihood during these unprecedented times.

Earlier this year, Amazon had announced that it plans to create one million new jobs in India by 2025 through continued investments in technology, infrastructure, and its logistics network. The jobs created both directly and indirectly will be across industries, including information technology, skill development, content creation, retail, logistics, and manufacturing, and is in addition to the 7 lakh jobs Amazon’s investments have enabled over the last seven years in India.

In May this year, Amazon India had announced adding 50,000 seasonal roles across its warehousing and delivery network to meet the surge in online demand for products after easing of the lockdown that had been put in place in view of the coronavirus pandemic.

Click on Deccan Chronicle Technology and Science for the latest news and reviews. Follow us on Facebook, Twitter

...




ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT