Huawei India, in association with partners, undertook disaster relief initiatives for flood-affected sites in Kerala ensuring network restoration and connectivity in a mere 72 hours.
As an immediate response to the flooding situation in 12 districts of Kerala, an Emergency Management Team (EMT) was setup at each customer office to monitor the situation, provide necessary support and guide the 170+ member response team comprising of Huawei and its partners.
Overcoming challenges of logistics, accessibility, infrastructure break-downs, disrupted electricity and disrupted fuel supply situations, the team reportedly managed to have 1440 sites operational, ensuring network restoration across Calicut, Malappuram, Thrissur, Palakkad, Ernakulum, Kottayam, Alleppy and other parts of the state.
Huawei team worked in coordination with local administration, telecom operator and infrastructure service providers for an immediate restoration of power in critical sites, restoring mobile services and initiating location-based messaging services to eventually help enable emergency rescue support.
Huawei has established a business continuity management (BCM) system that provides a contingency plan for emergencies and disaster situations.
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