With the latest update, Freecharge customers can now complete an end to end recharge and make bill payments using Cortana, Microsoft's voice-based smart assistant. Freecharge platform has enabled voice support transactions on its Windows 10 app version.
Cortana works by using the ‘Favorites’ feature in the app. It recognizes the name that users set in Favorites and enables a transaction for those favorites without even opening the Freecharge app. The user needs to follow a simple step of typing or speaking to Cortana.
Users can complete their transactions on Cortana without opening the application. All transactions on Cortana are linked to the Freecharge wallet.
Commenting on the announcement, Govind Rajan, CEO, Freecharge, said, “We are excited to be the first in the industry to enable payments using voice command. Cortana integration will encourage Freecharge users to keep sufficient money in their wallet consistently. With this launch, we have further made daily mundane transactions seamless and fun for consumers. Today, there isn’t a more convenient and effortless way to recharge or make bill payments than Cortana. With this technological innovation, we hope to see more consumers adopting the Freecharge wallet to make their daily payments instead of opting for the traditional routes.”
Consumers can download the Freecharge app from the Windows store on all devices. Currently the feature is available on tablets, desktops and laptops only. The Cortana integration will be available on mobile devices later this month. Cortana integration will be available for all users using universal windows app version 10.0 and beyond.
