133rd Day Of Lockdown

Maharashtra45795629935616142 Tamil Nadu2682852087844349 Andhra Pradesh176333956251604 Karnataka145830692722704 Delhi1391561252264033 Uttar Pradesh100310572711817 West Bengal80984568841785 Telangana6894649675563 Gujarat65704485612529 Bihar6203140760349 Assam4816233429115 Rajasthan4667932832732 Haryana3779631226448 Odisha3768124483258 Madhya Pradesh3508225414912 Kerala279561629988 Jammu and Kashmir2239614856417 Punjab1901512491462 Jharkhand140705199129 Chhatisgarh10109761369 Uttarakhand8008484795 Goa7075511460 Tripura5520367528 Puducherry4147253758 Manipur301818147 Himachal Pradesh2879171013 Nagaland24056594 Arunachal Pradesh179011053 Chandigarh120671520 Meghalaya9173305 Sikkim7832971 Mizoram5022820
Technology Other News 14 Aug 2019 Amazon Messaging Ass ...

Amazon Messaging Assistant now speaks Hindi

DECCAN CHRONICLE
Published Aug 14, 2019, 8:03 pm IST
Updated Aug 14, 2019, 8:03 pm IST
With the launch, millions of customers who prefer Hindi can now get their queries resolved in the language of their preference.
The Automated Assistant is a chat bot powered by Amazon’s customer service-tuned artificial intelligence platform. (Photo: ANI)
 The Automated Assistant is a chat bot powered by Amazon’s customer service-tuned artificial intelligence platform. (Photo: ANI)

Amazon India today announced the launch of its Automated Messaging Assistant in Hindi for its customers. With the launch, millions of customers who prefer Hindi can now get their queries resolved in the language of their preference, without even connecting with an associate.

The Automated Assistant is a chat bot powered by Amazon’s customer service-tuned artificial intelligence platform, leveraging Machine Learning and Natural Language Processing capabilities, enabling a seamless and friendly conversational experience for customers. The conversation happens right inside the messaging window where the customer can naturally interact just as they would with a human and the bot seamlessly transitions to a human assistant within the same window, whenever necessary.

 

With this launch, Amazon India aims to break the language barrier and provide a hassle-free support service to customers. The company is now enabling millions of Hindi speaking customers in the country who prefer to interact with Amazon’s automated messaging assistant in the language of their choice. With the launch of the automated assistant in Hindi, Amazon is taking the next step towards enhancing its customer service experience for Indian customers.

At launch, the Hindi chat experience is available on the Amazon.in Android app.

AnchorAnchor

 

Click on Deccan Chronicle Technology and Science for the latest news and reviews. Follow us on Facebook, Twitter

...




ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT