Microsoft’s Windows 10 anniversary update was much awaited for, especially given the number of great features it promised. It was launched on August 2. However, only a day later, a freezing issue was discovered. It didn’t take time for this issue to become widespread. This made it difficult for a majority of the users to operate their PCs.
Good news is, Microsoft has finally acknowledged the bug. The company is currently working on a fix. They also revealed that only a small number of computers are actually affected by this issue.
The company claims that the freezing issue is only experienced on computers where apps are installed on a different drive than the one where Windows 10 is installed. Thus, it is advisable that users transfer their apps to the Windows 10 location immediately.
“Microsoft has received a small number of reports of Windows 10 freezing after installing the Anniversary Update on systems with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive. This issue does not occur when starting Windows 10 in Safe Mode,” the company says.
“You can work around this issue by signing into Windows 10 using Safe Mode to move your apps and data to the same drive as your operating system. We ask for your patience while we continue our investigation,” it added, explaining that the Windows team is now looking into reports and trying to develop a fix.
