Apple slapped with class-action lawsuit over faulty MacBook Keyboards
Apple has been hit with a class-action lawsuit that alleges that the company already knew of flaws in its MacBook variants since 2015, before or at the keyboard’s launch. As outlined by AppleInsider, the lawsuit was registered in the District Court of California which includes both the 12-inch MacBook and the MacBook Pro variants.
The lawsuit claims that thousands of users have suffered from difficulties with the butterfly keyboard device that render it ultimately useless.
"Apple’s butterfly keyboard and MacBook are produced and assembled in such a way that when minimal amounts of dust or debris accumulate under or around a key, keystrokes fail to register. The keyboard defect compromises the MacBook’s core functionality," the lawsuit stated.
"As a result of the defect, consumers who purchased a MacBook face a constant threat of non-responsive keys and accompanying keyboard failure. When one or more of the keys on the keyboard fails, the MacBook can no longer serve its core function: typing. Thus, when this defect manifests in the MacBook, the computer becomes inoperable and unsuitable for its ordinary and intended use," the lawsuit further added.
Apple first featured the butterfly keyboard design with its 12-inch MacBook, launched in 2015. At that time, senior VP of Worldwide Marketing Phil Schiller was quoted saying that "the keyboard was four times more stable than that scissor mechanism." Later, the Cupertino giant advertised this butterfly keyboard as being more responsive and comfortable than its previous iteration.
"The suit seeks damages, legal fees and demands Apple not only publicly disclose the keyboard design flaw, but pay to remedy or replace defective units. The latter demand includes reimbursement for the purchase of replacement laptops," AppleInsider reported.
Disclaimer: The above report is completely based on online rumours and leaks from the respective sources. These views and opinions do not necessarily represent those of Deccan Chronicle and/or other staff and contributors to this site.
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