SCR GM Seeks Passenger Feedback At Charlapalli
SCR general manager Sanjay Kumar Srivastava interacted with passengers at Charlapalli railway station and sought their suggestions for improving services.
HYDERABAD: South Central Railway (SCR) on Thursday organised Rail Jan Samvaad and Rail Yuva Samvaad programmes at railway stations across its network, including Hyderabad and Secunderabad, to gather feedback from passengers on railway services and amenities.
SCR general manager Sanjay Kumar Srivastava interacted with passengers at Charlapalli railway station and sought their suggestions for improving services.
Passengers raised concerns over safety, hygiene, station cleanliness, drinking water facilities and the need for additional train services.
Srivastava assured them that their suggestions would be examined and appropriate steps taken to improve passenger amenities.
Railway officials also interacted with passengers, particularly youngsters, at various stations as part of the initiative aimed at strengthening public engagement and improving railway services.
