Manchu Lakshmi alleges harassment by IndiGo staff

In a series of posts on X (formerly Twitter), Lakshmi detailed her ordeal, stating that her bag was pulled aside during security checks and that staff refused to allow her to open it herself.

"My bag pulled aside and @IndiGo6E and they won’t let me open my bag. They insist to do it or else my bag will be left in Goa, someone help!!! Flt 6e585.. this is ridiculous, and the staff is being extremely rude," she wrote.

Lakshmi further claimed that despite her insistence, staff did not seal her bag with a security tag in her presence, raising concerns about potential accountability in case of missing items.

"This is harassment @IndiGo6E after all that they did not even put a security tag in front of my eyes. In spite of insisting that they would do so if anything is missing, I doubt Indigo will take any responsibility. How is this even possible to run an airline like this?" she added.

Lakshmi went on to describe other instances of what she perceived as excessive and intrusive security measures, including passengers being pulled aside for items like a sleep apnea machine, cutlery, and even personal belongings.

"They pulled people aside for sleep apnea machine! Spoon fork and knife cutlery ! One of the girl had to leave her luggage cos they couldn’t go thru her bag on time!!!!!! Ok I’m done! @IndiGo6E loves making you feel violated…" she wrote.

Lakshmi concluded her public outcry with a video post, stating "I rest my case @IndiGo6E."