AI Powered Digital Twin to Transform Passenger Experience Unveiled at RGIA

Hyderabad: GMR Airports has launched an AI-powered Digital Twin platform and a new Airport Predictive Operation Centre (APOC) at Rajiv Gandhi International Airport in Hyderabad. These advanced systems are designed to improve airport operations, reduce delays and make air travel smoother and more comfortable for passengers.
Speaking at the launch, civil aviation minister Kinjarapu Ram Mohan Naidu addressed Hyderabad’s growth in aviation with the airport now connecting to 90 destinations and passenger traffic increasing from 6.5 million in 2010 to 25 million in 2024.
He said though the parliament was functioning he came all the way to attend this event. He called this a big step toward making flying accessible for everyone, following the vision of “from Hawai Chappal to Hawai Jahaaj.”
India’s aviation sector has grown rapidly with over five lakh domestic passengers flying in a single day on November 17. The number of airports in India has doubled from 74 in 2014 to 157 today, with more under development. Technologies like DigiYatra, used in 24 airports are making travel easier and new programs like SPARC aim to promote innovation in the aviation industry.
The APOC brings together all parts of the airport airside, landside and terminal operations into one system. It uses real-time data to handle problems quickly, reduce waiting times and make sure smooth travel for passengers. Real-time updates also improve safety and efficiency across the airport.
Ram Mohan Naidu said, India, once inspired by other countries' aviation systems, is now setting an example for the world. Many countries are adopting India’s innovations in airport management and technology.