Not offering priority seats violations more in Bengaluru Metro Rail
Not giving priority seats and playing loud music were the most common inconvenience observed by Security Squad on moving trains during non-peak hours
BENGALURU: A six month long observations by Namma Metro’s Security Squad personnel have come across a staggering 14,162 instances of passengers not offering priority seats meant for persons with disabilities, senior citizens, pregnant women and those passengers with infants followed by 11,922 cases were the playing of loud music by commuters. Not giving priority seats and playing loud music were the most common inconvenience observed by Security Squad on moving trains during non-peak hours.
In all, 27,000 violations have been observed by Security Squad personnel attached to Namma Metro i.e. Bangalore Metro Rail Corporation Limited (BMRCL). The observations were made by Security Squad personnel from September, 2024 to March 25, 2025.
However, the personnel of Security Squad of Namma Metro have not imposed fines on erring commuters, so far and officials in Namma Metro told Deccan Chronicle on Thursday imposition of fines on erring commuters range from Rs 500 to Rs 10,000.
On the imposition of fines on erring commuters, BMRCL officials stated “If security squad personnel feel there is a violation and complaint from a passenger then definitely, erring commuters will be fined.”
In some cases, they said, Security Squad personnel have issued stern warnings aimed to discourage such behavior and reinforce the importance of adhering to Namma Metro guidelines for a harmonious commute.
Apart from not giving priority seats and playing loud music causing inconvenience to fellow commuters, the Security Squad personnel have noticed 554 cases of consumption of eatables while travelling in Metro trains and other 474 cases observed were related to commuters carrying oversized luggage.
In order to create awareness among commuters, BMRCL officials said pre-recorded announcements are played inside the trains and there are posters inside the trains mentioning on offering priority seats to senior citizens, pregnant women and commuters with infants among others.