CM Naidu’s Call To Establish De-Addiction Centres In Amaravati, Tirupati, Visakhapatnam
Public satisfaction should be the key benchmark for evaluating governance: Chief Minister N. Chandrababu Naidu
VIJAYAWADA: Chief Minister N. Chandrababu Naidu on Monday underscored the need for a people-first approach in governance.
Constantly assess service delivery from the citizens’ perspective and make course corrections wherever necessary, he asked officials while reviewing the performance of various departments through the Real-Time Governance (RTG) Centre at the state secretariat.
The CM reviewed how government services and welfare schemes were reaching people at the grassroots level. Public satisfaction should be the key benchmark for evaluating governance, he said.
Chief Secretary K. Vijayanand and senior officials from various departments attended the review meeting.
Naidu said, “Government schemes and welfare programmes must not remain confined to files. Officials should proactively explain these initiatives to people and analyse how they are being perceived on the ground. Services should be redesigned wherever required, keeping public expectations in mind.”
Expressing concern over the menace of ganja and drug abuse, Naidu asked officials to intensify enforcement as well as awareness. While the government’s ongoing efforts were yielding positive results, there was a need for large-scale public participation to ensure lasting impact, he said.
Naidu announced that awareness programmes would be conducted in three regions in presence.
To strengthen rehabilitation efforts, the CM asked officials to establish de-addiction centres in Amaravati, Tirupati and Visakhapatnam. These centres should function effectively to help those affected by substance abuse return to normal life.
On civic services, the CM issued strict instructions that there are no complaints regarding street lighting and drinking water supply. He called for frequent testing of drinking water and said the results must be transparently shared with the public.
“If contamination is detected anywhere, the system should immediately go on alert mode,” he said.
Special emphasis was laid on hostels, where there should be zero tolerance towards lapses in drinking water and sanitation. RO plants must be installed without delay in hostels where such facilities were absent.
The Chief Minister said field-level staff must compulsorily attend offices and that attendance and file monitoring should be reported to the RTG Centre on a real-time basis.
