Chennai: Do you want to report a civic issue or a water crisis situation? What generally is a lethargic procedure would be completed in minutes now, thanks to the RK Nagar poll.
Helpline numbers of the Chennai Metro Water and the Chennai Corporation are now equipped with additional staff to deal with the infrastructure plights.
However, despite officials trying to hush-up the issue of water supply, residents of the North Chennai complain of irregular water supply and official apathy.
The 1,200 families of Royapuram face a pathetic problem as they have no access to clean water.
After Deccan Chronicle reported on the issue, metro water officials had inspected the locality only to say that they had not been able to identify the problem.
K.Selvi, a housewife from Appasamy line said, “We are facing the problem for more than three months. Metro water supplies us the water for an hour between 6.15 am and 7.15 am. But the water leaves a bad stench and is dark. T
here is no pressure in the water supply and we receive very less water. I have no idea how we would sail through the peak summer season”.
Complaints about the absence of the metro water project at various localities of the city are also thrown under the carpet, even though it is a time just ahead of the R.K. Nagar polls. “Absence of a metro water project at localities like Madhavaram and Ayanavaram is no more to the fore. The coordination between the departments is so good that the water crisis is settled within minutes of raising a complaint through the helpline numbers,” said Purushotaman, General Secretary, Chennai Corporation’s Employee Union.
“Issues are also hushed-up by the local political groups who are using their own funds to deal with the water crisis situation. Private water tankers are sent to the localities that suffer water problem,” he added.
