Hyderabad: Forget citizen complaints, the Greater Hyderabad Municipal Corporation (GHMC) is not even addressing grievances of top officials such as chief engineers, additional engineers and law makers. Despite a number of grievances over sanitation on the MYGHMC app as well as in person, the authorities are closing complaints without attending to them.
A GHMC official, demanding anonymity, said the sanitation staff had not been sweeping his own colony, in “a prime location housing the chief justice, zonal commissioners and top politicians”.
A resident of Banjara Hills’ road number 10 said that the sweeping staff ignored numerous complaints including ten that he had submitted during the year on the MYGHMC App. Vexed with the sanitation wing, he was ensuring weekly garbage pick-up by using influence with lower-rung officials in the engineering wing.
“I registered complaints on MYGHMC App as a common citizen, and I got the same response as a common citizen,” he lamented. Ms Shruthi Ojha, GHMC additional commissioner for sanitation, resides in the very same area yet the official apathy continues. Complaints where law-makers reside were also ignored by civic authorities. Residents have encroached upon a footpath in Banjara Hills Road No 12, MLA Colony. Some have even constructed ramps for their four-wheelers on the footpath area.
Mr Abhinav Reddy of MLA Colony said it was pathetic that well-educated and prominent people have encroached on the footpath.
“It is a nightmare for elderly persons and children who have to walk on the road, and also avoid speeding vehicles. Most of the footpaths are also encroached,” he said. Though numerous complaints were registered, nothing was done and the complaint closed.
Khairatabad zonal commissioner Musharraf Faruqui remained unavailable for comment.
