Bengaluru: Shatabdi Express passengers are complaining that the newly-introduced 'magic box' wi-fi infotainment system, which provides offline multimedia content to users, has no Kannada content and have raised the issue with South Central Railway officials.
"We regularly travel in Chennai-Mysuru Shatabdi Express and were happy when this magic box system was introduced. But there is no Kannada content. Passengers can watch movies in English, Hindi and regional languages and children can enjoy cartoons and songs, but we need the same in Kannada too," Santosh Raj, a regular commuter, told Deccan Chronicle.
The system has been supplied by SR Moving Talkies Private Limited, New Delhi and is currently provided in select trains. Passengers can access 500 hours of entertainment available in the 'magic box' through wi-fi, by duly switching on wi-fi on their respective mobiles/laptops and no Internet connection is required.
A railway official told Deccan Chronicle, "This system was introduced recently and the feedback is good. But now there is a demand to include Kannada content, so we need to discuss with the higher officials and the service provider."
