Thiruvananthapuram: The KSRTC's abrupt decision to begin and end more Bengaluru-bound interstate luxury bus services at the state capital has drawn flak from the users. Buses from Pathanamthitta, Kottayam, Kottarakkara that were to start the journey from those districts now start from Thiruvananthapuram.
"Those who have booked a 6 p.m. bus from Kottayam to Bengaluru have to wait for their bus until 10 p.m. As a result, these buses reach Bengaluru in the afternoon, not in the morning," says Jeril Thomas, a user.
For instance, the bus that earlier used to start from Pathanamthitta at 5.30 p.m. starts its transit from Thiruvananthapuram by 3.30 p.m. Due to the evening traffic, it reaches Pathanamthitta late and the punctuality of the whole service gets affected.
"There will be hardly six-seven passengers from Thiruvananthapuram in these buses," said Hysham, a passenger. Adding to the woes, some buses were now ending their journey before reaching destinations set early. This was to abide by the new kilometre limit set by the top brass.
"For instance, buses from Pathanamthitta to Thirunelli now end the journey at Bathery. People are often given messages in the last minute about trip cancellations. This affects the credibility of the organisation," Hysham added...