Nation Current Affairs 01 Oct 2019 Delhi Police helplin ...

Delhi Police helpline number 112 receives 10,000 blank calls a day

DECCAN CHRONICLE. | Edited by : GARGI CHAUDHRY
Published Oct 1, 2019, 3:00 pm IST
Updated Oct 1, 2019, 3:00 pm IST
On Sunday, a total of 15,672 calls were received on 112. Out of these, 10,288 were blank calls.
The problem arises after callers accidentally press the power button three times, which automatically connects an SOS call to number 112. (Photo: File)
 The problem arises after callers accidentally press the power button three times, which automatically connects an SOS call to number 112. (Photo: File)

New Delhi: The Delhi Police launched emergency number 112 a week ago and it is already marred by ‘unintentional’ or ‘blank’ calls. The figures provided by the Delhi Police revealed that emergency helpline receives an average of 15,000 calls a day since its launch, out of which, nearly 10,000 or 65 per cent were blank calls.

On Sunday, a total of 15,672 calls were received on 112. Out of these, 10,288 were blank calls, one enquiry call and 5,383 crime-related calls, The Times of India reported.

 

The problem arises after callers accidentally press the power button three times, which automatically connects an SOS call to number 112. However, a caller is required to press 8 before the call gets connected to an operator, which has proven to be an effective solution, reported News18.

If a blank call is received more than once from a number, the operators call back. However, they are often told that it was made by mistake or their child was playing with the phone.

 

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Location: India, Delhi




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