New Delhi: The Delhi Police launched emergency number 112 a week ago and it is already marred by ‘unintentional’ or ‘blank’ calls. The figures provided by the Delhi Police revealed that emergency helpline receives an average of 15,000 calls a day since its launch, out of which, nearly 10,000 or 65 per cent were blank calls.
On Sunday, a total of 15,672 calls were received on 112. Out of these, 10,288 were blank calls, one enquiry call and 5,383 crime-related calls, The Times of India reported.
The problem arises after callers accidentally press the power button three times, which automatically connects an SOS call to number 112. However, a caller is required to press 8 before the call gets connected to an operator, which has proven to be an effective solution, reported News18.
If a blank call is received more than once from a number, the operators call back. However, they are often told that it was made by mistake or their child was playing with the phone.