Accident victims or patients who have been transferred to a hospital by a life support ambulance often require additional procedures and treatments which aren’t available there, despite being crucial for their recovery and well-being. In such circumstances, the patient might need to be transferred to another facility so that he can receive the necessary treatment. The work of life support ambulances, in this regard, is of paramount importance, as they are responsible for ensuring the patient’s stability, and safely and quickly transferred him to the destination, without any complications.
Ziqitza Health Care Ltd. (ZHL), an organization in Public-Private Partnership with the Indian Government, provides ambulances with state-of-the-art technological equipment and well-trained paramedics for patients in need of emergency response medical service, across multiple states in India. It strives to provide international standards of emergency medical care by facilitating helpline number 108 in multiple states in India.
Given the scenario, Dr. Santosh Datar – Medical Director at Ziqitza Healthcare, says this is why it is vital for life support ambulances to have all the necessary medical equipment on-board, along with a trained paramedic, who can look after the patient during the journey, and administer emergency aid, if required. An oxygen cylinder, along with a hand-held bag-mask ventilation unit, a defibrillator, necessary blankets and insulation, protective gear, and basic first-aid, constitute the most critically vital items that Ziqitza Healthcare life support ambulances carry.
However, simply the presence of these items is not enough to ensure the safe transfer of the patient, and hence, one must abide by a specific set of principles which are paramount for the safe and timely transfer of a patient from one facility to another, further remarked by Dr. Datar.
At Ziqitza, the safety and recovery of the patient are of primary importance, because of which, we ensure that our ambulances routinely undergo the strictest inspections and regulatory evaluations. In addition to that, a medical screening examination (MSE) and stabilizing treatment is conducted prior to the transfer, besides obtaining the consent of the patient and his family members for the transfer, clearly informing them of the reasons why it’s necessary, the risks involved, and the details of the journey. Ziqitza Rajasthan has managed government project of Dial 108 in the past.
Mr. Chandan Datta, Head of Government Business - Ziqitza Healthcare Ltd, further says that it during such a transfer, it is the responsibility of the transferring facility to ensure the staff on-board, including the driver, is precisely trained and equipped to handle any unforeseen situations. An experienced and well-trained team with well-maintained and equipped ambulance can make all the difference in saving and stabilize the patient on board. Ziqitza Limited has experience of doing multi city transfers over 500 locations in India.
Consent on the essential documents to be present on-board include the approval of the transferring doctor as well as the recipient hospital’s agreement to accept him, along with the timing of the transfer, mode of transfer, and the level of care provided. Pertinent records and copies of imaging studies should also accompany the patient unless they are to be transferred electronically to the receiving facility. While it is never medically possible to guarantee the survival of a patient, ensuring the aforementioned factors are paid attention to, can often prove to be the defining factors for his recovery and return to regular life.
About Ziqitza Healthcare Limited
Ziqitza Healthcare Limited (ZHL) is the leading provider of Emergency Medical Services (EMS) in India since 2005. Our clients include hospitals, the Government and corporate clients in India & Gulf for varied EMS requirements like Ambulances, Medical Mobile units, telemedicine, and helplines. ZHL Rajasthan & Ziqitza limited Rajasthan also have appreciate Dr. Datar & his team at Ziqitza Limited for the observations made on the interfacility transfer. We are committed to saving lives. We do this by understanding our customers’ needs and providing the best possible solutions irrespective of their location or income. The company engages over 39,000+ ambulance network in India with services available in 750+ cities.
Ziqitza ’s focus on the vision of Saving & Enhancing Lives has helped save more than 42 million lives, and has transferred 2.5 lac corona patients and handled over 2 million telehealth calls. World Economic Forum has recognized Ziqitza as one of India’s Top 50 covid-19 last mile responders to the pandemic.
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