RBI survey finds 30 per cent of ATMs non-functional
New Delhi: An RBI survey has found that 30 per cent ATMs of public sector banks and 10 per cent belonging to private banks were non-functional due to technical snags, and no cash, among other reasons.
In a written reply to the Lok Sabha, Minister of State for Finance Santosh Kumar Gangwar said RBI has informed that it recently conducted a "representative sample survey" of about 4,000 ATMs situated in metro, semi-urban, urban and rural areas across the country.
"Primary findings of the survey has revealed that around 30 per cent of the ATMs (600) of public sector banks and 10 per cent (100) ATMs of private sector banks surveyed were non functioning/mal-functioning," he said.
The major reasons for non-functioning/mal-functioning of ATMs noticed in the survey were -- technical snag, non - availability of network, power failure and non-availability of cash.
"The report does not explicitly capture bank-wise data on non-functioning/mal-functioning of ATMs surveyed," the minister said.
At May 2016 end, there were 102779 on-site ATMs of banks besides 111492 off-site ATMs across the country.