New Delhi: In a move to safeguard consumer’s interest, the government on Tuesday said that it decided to frame the rules to implement the proposed Consumer Protection Act by December this year. The Consumer Affairs Ministry also asked stakeholders to submit their views on the draft guidelines on e-commerce by September 15.
The ministry further said that the guidelines drafted for e-commerce firms would be made mandatory under the new Consumer Protection Act, and stringent action against violators would be taken by a regulatory authority.
“The draft guidelines on e-commerce will be made part of the rules under the new consumer protection law. Once included under rules, the guidelines become mandatory,” Consumer Affairs Minister Ram Vilas Paswan told the media after parliamentarians called on him over the issue.
