107th Day Of Lockdown

Maharashtra2305991272599667 Tamil Nadu122350741671700 Delhi104864781993213 Gujarat38419273131994 Uttar Pradesh3115620331845 Telangana2953617279324 Karnataka2887711878471 West Bengal2482316291827 Andhra Pradesh2381412154277 Rajasthan2221216877489 Haryana1936414505287 Madhya Pradesh1634112232634 Assam14033872724 Bihar139789792109 Odisha11201740767 Jammu and Kashmir92615567149 Punjab71404945183 Kerala6535370828 Chhatisgarh3526283514 Uttarakhand3305267246 Jharkhand3192217022 Goa203912078 Tripura177313241 Manipur14357930 Puducherry120061916 Himachal Pradesh110182510 Nagaland6733030 Chandigarh5234037 Arunachal Pradesh2871092 Mizoram2031430 Sikkim134710 Meghalaya113451
Business Other News 19 Nov 2018 Govt launches upgrad ...

Govt launches upgraded version of AirSewa digital platform for air passengers

PTI
Published Nov 19, 2018, 2:03 pm IST
Updated Nov 19, 2018, 2:03 pm IST
AirSewa would help the government capture air travellers' feedback for policy interventions.
AirSewa 2.0, the upgraded version of the web portal and mobile app, provides chatbot support for faster resolution and personalised traveller experience. (Photo: Pixabay)
 AirSewa 2.0, the upgraded version of the web portal and mobile app, provides chatbot support for faster resolution and personalised traveller experience. (Photo: Pixabay)

New Delhi: Chatbots will now help air travellers in addressing their grievances, as the government on Monday launched an upgraded version of AirSewa digital platform.

Besides, passengers can have access to real-time flight status and schedule for both domestic and international flights, according to the Civil Aviation Ministry.

 

AirSewa 2.0, the upgraded version of the web portal and mobile app, provides chatbot support for faster resolution and personalised traveller experience. Also, passengers can sign up using their Facebook and Google accounts.

Generally, chatbots are computer programmes that interacts with people through audio or text messages. The AirSewa portal and mobile app were launched in November 2016.

Since the launch, AirSewa 1.0 has helped resolve significant number of air passenger concerns, as per the ministry. Civil Aviation Minister Suresh Prabhu formally launched the upgraded version of AirSewa here.

 

Around 12,000 complaints have been dealt with through AirSewa, Minister of State for Civil Aviation Jayant Sinha said.

"It is very very scalable and artificial intelligence (AI)-driven," he noted.

India is one of the fastest-growing aviation markets in the world. The ministry also said that AirSewa would help the government capture air travellers' feedback for policy interventions.

...
Location: India, Delhi, New Delhi




ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT