ICICI Lombard Launches Initiative to Settle Unclaimed Policy Dues
7 Nov 2025 10:15 PM IST7 Nov 2025 10:15 PM IST
The Company has identified that numerous policy proceeds, claims, premium pay-ins, and refunds have remained unclaimed by policyholders / beneficiaries / customers, often due to outdated contact / communication details or other communication gaps.
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Mumbai: ICICI Lombard General Insurance Company Limited (ICICI Lombard/ Company), one of the leading general insurance company has launched a comprehensive customer outreach initiative to help policyholders/ beneficiaries claim their dues which are lying with the Company as unclaimed insurance amounts.
The Company has identified that numerous policy proceeds, claims, premium pay-ins, and refunds have remained unclaimed by policyholders / beneficiaries / customers, often due to outdated contact / communication details or other communication gaps. Through this proactive initiative, the Company aims to reconnect with policyholders/beneficiaries and ensure they receive what is rightfully theirs.
Key highlights of this outreach:
Simplified claim process: The policyholders/beneficiaries can now easily check and claim their pending amounts through multiple convenient channels.
Multiple contact options: The Company has established dedicated support channels to assist the policyholders/beneficiaries.
Customer Outreach: The Company is actively reaching out to the policyholders who may have unclaimed amounts.
How customers can check and claim their amounts:
The Company has devised a simple and accessible process for the policyholders/ beneficiaries to claim their unclaimed amount, if any:
Call toll-free number: 1800 2666
Email support: customersupport@icicilombard.com
( Source : Deccan Chronicle )
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