Amazon Business continues to empower MSMEs in Hyderabad
HYDERABAD: Wholesale online store Amazon Business continues to act as a one stop destination for business customers in Hyderabad with about 6.5 lakh sellers on the platform and more than 16 crore GST enabled products, the largest selection in India.
According to a press release, Amazon Business, which was started in 2017, has seen an upward trajectory with a 12% YoY increase in customer registration as it continues to simplify the procurement process and help MSMEs buy from the seller that best fits their procurement budget.
The store plans to sustain the momentum by catering to their existing and potential users through its customer backward approach and easing the way of doing businesses further. In line with these efforts, Amazon Business saw a 72% increase in the number of customer accounts, 27% increase in spending by accounts and 38% increase in the orders received, ensuring increased customers’ trust in the services.
Since its launch, Amazon Business has focussed to drive digitization for its customers and simplify the procurement process for them. Keeping up with the evolving needs of the customers, it continued to innovate and add features including ‘Bill to Ship to’ allowing customers to claim GST credit on their billing address for their pan-India shipments.
Suchit Subhas, director Amazon Business, said “MSMEs have started embracing digital solutions to cater to the evolving needs of consumers. Be it selling products or procuring business supplies, digitization is the way forward. We are humbled by the positive response we have received from our business customers throughout the year.”
“Our growth is a testimony to the fact that our efforts to positively contribute to the MSME sector are in the right direction. This year, we will continue to help our customers and seller partners leverage Amazon Business to save more on their business purchases and increase their profitability,” he added.