New Delhi: With the advent of digitalization, the number of startups and products have outgrown within a decade. Consumer perspective became an integral ingredient for any businesses.
With the boom of e-commerce and retailing industry we saw a steep rise in the demand of business to consumer's platform as well. This is not restricted toward this, businesses find new ways to expand its growth. Now we have witness a transition towards rise in the business to business product and services.
Earlier, B2B industry was data driven business with the presence of digitalization, the demand for business to business products and services has taken a shape. Although the trend of a Business to Business portal is not new but the evolution of technology has indeed changed the way businesses function. It has changed the horizons of business.
Technology played a crucial role in bridging the gap between the business to consumer & business to business industry. Added to it, was rise in the startups and SMBs industry which believe in the idea of hit and trial. They are the early adopter of the product and platform available.
Here are some of the best and fastest growing tools and products for scaling business growth:
MyOperator
MyOperator is an initiative towards making call management easy for small and medium sized organizations. It understands how management of phone calls can directly impact customer service. Therefore, it is built to better serve the needs of the customers. It provides a complete analytical report of all the calls received by your business, both department and user wise. This helps you analyze the call performance of your business and ensures that you do not miss any potential business call.
SoftwareSuggest
SoftwareSuggest is a business software discovery and recommendation platform. They list, review, compare and offer a free consultation of business software solutions so that you're guaranteed to find the match for your business.
FreshDesk
You are a growing business looking to support customers using various channels integrated with a single ticketing platform. Freshdesk presents you the easiest solution to manage your customer queries in the most efficient way possible. It is online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.
SalezShark
SalezShark is the next generation Relationship Intelligence platform, dedicated to transform the CRM space. Armed with up-to-date Sales & Marketing Automation tools, built-in data, website analytics and the ability to contact customers and prospects while on the go, SalezShark is redefining the concept of traditional customer relationship management.
