Mumbai: We at HDFC Life extend our heartfelt condolences to all families who have lost their loved ones in the recent floods in Kerala. We will do our best to stand by you in this difficult hour. We have simplified the claims and policy servicing process for your convenience. Our nodal officers are a phone call away for any assistance that you may require.
Claims requests can be submitted in two easy steps.
Step 1: You can walk into your nearest branch and ask for assistance to fill up the claim form. Alternatively, you can download it from HDFC Life website - https://www.hdfclife.com/customer-service/claims
Step 2: You can submit the documents as mentioned below, along with the claim form at any of our branches. You can locate your nearest branch from HDFC Life website https://www.hdfclife.com/contact-us/branch-locator
For Life claims
Only 3 documents required to submit a claim
Death certificate issued by local government authorities/ police/ hospital
Identity & residence proof of the nominee/ beneficiary
Pass book copy/ cancelled cheque of the nominee/ beneficiary for bank account details
For Health claims
Identity & residence proof of the Policy holder/nominee/ beneficiary
Pass book copy/ cancelled cheque of the Policy Holder/nominee/ beneficiary for bank account details
Hospital Bill and corresponding payment receipt
Discharge card from the hospital
Extended time period of 60 days from the event date, for Health claim submission for events falling between July 15 - September 30, 2018
Policy Servicing Support
Extended grace period of 60 days from due date, for premium payment for policy due dates between July 15 - September 30, 2018 (Both Life & Health Policies)
For any assistance with premium payment or policy details, please call our service number given below...