HDFC Life's claims and servicing facilities for families impacted by Kerala floods

Mumbai: We at HDFC Life extend our heartfelt condolences to all families who have lost their loved ones in the recent floods in Kerala. We will do our best to stand by you in this difficult hour. We have simplified the claims and policy servicing process for your convenience. Our nodal officers are a phone call away for any assistance that you may require.

Claims requests can be submitted in two easy steps.

Step 1: You can walk into your nearest branch and ask for assistance to fill up the claim form. Alternatively, you can download it from HDFC Life website - https://www.hdfclife.com/customer-service/claims

Step 2: You can submit the documents as mentioned below, along with the claim form at any of our branches. You can locate your nearest branch from HDFC Life website https://www.hdfclife.com/contact-us/branch-locator

For Life claims

Only 3 documents required to submit a claim

Death certificate issued by local government authorities/ police/ hospital

Identity & residence proof of the nominee/ beneficiary

Pass book copy/ cancelled cheque of the nominee/ beneficiary for bank account details

For Health claims

Identity & residence proof of the Policy holder/nominee/ beneficiary

Pass book copy/ cancelled cheque of the Policy Holder/nominee/ beneficiary for bank account details

Hospital Bill and corresponding payment receipt

Discharge card from the hospital

Extended time period of 60 days from the event date, for Health claim submission for events falling between July 15 - September 30, 2018

Policy Servicing Support

Extended grace period of 60 days from due date, for premium payment for policy due dates between July 15 - September 30, 2018 (Both Life & Health Policies)

For any assistance with premium payment or policy details, please call our service number given below