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Business Companies 05 Apr 2020 Covid19 impact: Orde ...

Covid19 impact: Orders on Zomato, Swiggy go down by 70%

Published Apr 5, 2020, 10:25 am IST
Updated Apr 5, 2020, 10:25 am IST
Zomato, Swiggy facing several hurdles across cities while trying to deliver food
Representative Image (PTI)
 Representative Image (PTI)

New Delhi: The coronavirus has come down heavily on people all across the world. With several countries going into lockdowns to stop the virus from spreading further.

In India, a 21-day lockdown was announced by Prime Minister Modi on March 25 and since then many food and grocery delivery companies are grappling to deliver the products despite being classified as essential services.


Zomato, Swiggy facing several hurdles across cities while trying to deliver food. Online food delivery orders have dropped 70% in the last 10 days to under 1 million a day, as customers step back to place orders and top restaurants being shut amid a lockdown.

"Our delivery partners are facing several hurdles across cities while trying to deliver food which has been classified as an essential service," a Zomato spokesperson said.

“Not more than 20% restaurants must be live during this time and with the very few operating the volumes for live ones is around 40% that of normal volume,” said Anurag Katriar, president of the National Restaurant Association of India.

Anurag Katriar also said that 95 per cent of restaurants are offline. He added that the staff can't be put in risk and that supply also is not very smooth. Some have been forced to shut due to the shortage of staff and supplies.

In March orders on Swiggy and Zomato have dropped 60 per cent amid the pandemic.

Location: India, Delhi, New Delhi