Telangana Ranks First In Country in Recovering Stolen, Lost Mobile Phones
Telangana’s remarkable achievement has set a national benchmark in mobile device recovery: CID
Hyderabad: Telangana has achieved unmatched success recovering an impressive 78,114 mobile devices up to May 19, 2025 and stood first in the country, according to the Central Equipment Identity Register (CEIR) dashboard.
The Crime Investigation Department (CID), Director-General, Shikha Goel, on Tuesday said the State’s remarkable achievement has set a national benchmark in mobile device recovery. The top three highest recoveries were achieved in the State by Hyderabad Commissionerate recovering 11,879 mobile phone devices followed by 10,385 devices in Cyberabad Commissionerate and 8,681 devices in Rachakonda Commissionerate.
She said the milestone was achieved through dedicated efforts by field level officers. Every unit has been diligently working to ensure prompt action on reported cases through the CEIR portal. This includes consistently registering cases, daily monitoring of tractability reports, contacting individuals in possession of lost or stolen mobile phones, retrieving the devices, and returning them to their rightful owners.
These concerted efforts have significantly contributed to the high recovery rates and the continued success of the CEIR initiative in Telangana.
Another contributing factor was enhanced citizen access. The Telangana police, in coordination with the Department of Telecommunications (DoT), has integrated the CEIR portal with the Telangana Police Citizen Portal. The citizens can report lost or stolen devices through the Telangana Police Citizen Portal at www.tspolice.gov.in or directly at www.ceir.gov.in.
One more reason was the citizen-friendly initiative. The CEIR portal has proven invaluable to citizens who have lost mobile devices, with positive testimonials attesting to its effectiveness in recovery.
The portal has been developed by DoT to combat mobile theft and counterfeit devices. Telangana CID is the nodal agency to implement CEIR in the State and the system is now operational across all 780 police stations in Telangana.
The CEIR portal was initially launched on pilot basis in Karnataka, Maharashtra, Delhi and North Eastern States on September 5, 2022. In Telangana, the CEIR portal was launched on April 19, 2023 i.e. 227 days after its launch in other States. Despite the delayed initiation, Telangana has emerged as the 'Top-Performing' State in the country in recovery of stolen or lost mobile devices.