Resolving 74 Per Cent Grievances in Praja Vani is Great Achievement: Bhatti

The Deputy Chief Minister explained that Praja Vani is a revolutionary decision collectively taken by Chief Minister A Revanth Reddy along with the entire Cabinet, reaffirming that government and governance are meant solely for the people. He said that receiving applications regularly for two days every Tuesday and Friday to hear and resolve public grievances, and successfully resolving 74 percent of the issues, is a remarkable achievement.

He noted that merely launching Praja Vani is not enough, and that achieving a 74 percent success rate would not have been possible without the committed efforts of the officials and staff who focused sincerely on addressing the petitions received. The Deputy Chief Minister assured that issues still in the pipeline would also be resolved in due course.

He expressed happiness that the objective with which Praja Vani was launched is being fulfilled, and stated that the programme will continue regularly. He appreciated the initiative of setting up special software at the state and district levels, with the support of the Centre for Good Governance, to effectively resolve public grievances.

The Deputy Chief Minister strongly criticised those who ruled the state for ten years without even opening the gates of Praja Bhavan for the people, yet now speak superficially about the Praja Vani programme, remarking that it is like “ghosts reciting the Vedas.”

He said he attended the meeting to commend the staff for their dedication after hearing the success stories of Praja Vani. Emphasising that their vision, governance, and functioning are entirely dedicated to the people, he stated that the goal of the people’s government is to ensure that state institutions and systems serve the public. He called upon people to come forward without any fear to share their problems in the building established for this purpose and to support the effort to move ahead in resolving public issues.