Woman asks for 'Hindu' representative from Airtel, Twitter divided

The woman posted on Twitter that she did not want to interact with a customer resolution officer as he was a Muslim.

Update: 2018-06-19 05:28 GMT
Bharti Airtel Ltd is mulling phasing out its 3G service in two years and upgrading all its subscribers to the 4G network. (Photo: PTI)

Telecom giant Airtel landed in a bit of a soup on Monday evening after it accepted a woman’s outrageous request for a Hindu customer service person.

The woman posted on Twitter that she did not want to interact with a customer resolution officer as he was a Muslim. In response to this tweet, a man named Gaganjot took the conversation forward, leading many to accuse the company of not standing up to 'bigotry.'

The exchange on Twitter soon saw users getting enraged including former Jammu and Kashmir Chief Minister Omar Abdullah, who said he wouldn't "pay another penny to the company".

Airtel, responding to the angry posts, said in a statement: "We absolutely do not differentiate between customers, employees and partners on the basis of caste or religion."

The woman, Pooja Singh, whose Twitter handle declares her to be a management professional and a ‘Proud Indian’ and a ‘Proud Hindu’ had earlier complained about a service engineer. Within minutes the tweet conversation went viral.

Actress Gauahar Khan was seen responding to Singh's tweet,

Another user Mehek, could not help but troll Pooja for her baseless comments,

And Twitter users did not spare Airtel either,

Arun Srinranga tweeted,

Omar Abdullah too could not hide his outrage at Twitter's response,

However, that was not all, soon after Pooja posted her views, several people threatened her of dire consequences.

Twitter users were soon divided with Pooja's revelation through screenshots and were supporting her for her views.

One Shweta Singh posted her support for Pooja,

And more followed soon after.

The Skin Doctor felt that her plight too should be highlighted equally,

Following the Twitter to and fro, Pooja herself issued a statement for everyone,

And a businessman opined, "Whn @aamir_khan 's wife feel insecure in country and a particular community feel danger in nation thn its ok But if a hindu girl @pooja303singh shows no faith in particulr community prsn is bigotry!"

 

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