Visakhapatnam: Contrary to the lukewarm response the government apps enjoy, the ‘Eastern Power’, an app launched by the Andhra Pradesh Eastern Power Distribution Company of AP Ltd. (APEPDCL), has become an instant hit with its consumers.
The mobile app, which was released about 20 days ago to avoid serpentine queues at the bill payment counters, was downloaded by at least 10,000 consumers so far.
Speaking to Deccan Chronicle, the APEPDCL chairman and MD, Revu Mutyala Raju, said that they launched the app on the lines of the government’s vision of supplying uninterrupted, quality power. “I’m very happy with the app is bringing more consumers on to the online payment bandwagon and increasing our digital footprint. The app provides superior and multi-pronged benefits to the APEPDCL consumers. The app raked in about Rs 22 lakh so far in the form of bill payments. We are expecting more consumers download the app in the coming days,” Mr. Raju added.
Besides displaying the current month electricity bill and the last 10 bills, energy calculators – which can calculate power consumption of a particular electric appliance for an hour – are included in this new application. One can also check their new meter application status and get energy saving tips with this app.
“Following increasing requests from the consumers, we equipped the app also with a tentative bill, which helps the customers know the existing month’s bill and in which slab they are going to end up. Not only can the consumer register complaints through the app, but also receive updates on their complaints and new service application status. It would be great to receive feedback from the consumers through the app as constructive feedback views help build things,” Mr. Raju said. The APEPDCL had also introduced online new service registration at its website at www.apeasternpower.com.
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