Hyderabad: With the Water Board water supply being inadequate in several areas, the number of people ordering water tankers hasn’t reduced despite summer being over.
Meanwhile, complaints regarding cancellation and manipulation of bookings of water tankers remain high. Cancellation of booked tankers without prior notice and delays by more than a week are commonplace.
“It’s been eight months since we have received reasonable water supply from Water Board, so we are left with no choice but to opt for water tankers. However, the delivery personnel have found a way around this and have been cancelling tanker requests at random and change the queues as they please,” said K. Sambasiva Rao in a letter written to DC.
“Due to shortage of water, many of us call tankers. But every time we book a tanker, the department takes at least one week to deliver and most of the times, the drivers ask for Rs 50 extra,” said B.T. Srinivasan, president of Malkajgiri Resident Welfare Association.
There is a lot of politics involved in water supply and the tanker drivers have found a way to manipulate the supply as per their priorities, allege residents.
“The section office tells us that there are fewer tankers in the Sainikpuri area. There is always a water supply problem as the overhead reservoirs or the underground ones aren’t commensurate with the demand,” said a Secunderabad resident.
Several residents of Safilguda, Tolichowki, Humayun Nagar and Vijayanagar Colony state that they have stopped booking water tankers of Water Board and prefer private tankers despite it being costly.
There are also allegations that commercial customers get priority over residential users. “When we used to book a tanker from Water Board, it was never delivered before a fortnight. It has happened several times that we did not got the water tanker at all. We eventually gave up and switched to private tankers though they cost almost double,” said M. Nageshwar Rao, who lives near Krupa Complex in Safilguda....