Motorola begins after-sale service at doorstep, just at Rs 200 per service

New Delhi: Motorola announces ‘Moto Xpress’, a pilot project to provide after-sale services to its consumers at their doorstep in Delhi, Gurgaon and NOIDA. A home pick up and drop service, the ‘Moto Xpress’, will rectify software and accessory related issues, on the spot within an hour and hardware issues will be resolved within 5 working days. The ‘Moto Xpress’ service can be availed for just Rs 199 per service.

In case, an issue arises with a Motorola smartphone occures, users can dial Moto Xpress Service Booking number ‘011-41717124’. As one registers their request, the service staff will reach out to a trained Motorola representative who will be at the customer’s doorstep in no time.

Motorola’s other customer care initiatives will continue to operate as is. Currently, they have 160 service centers across the country, a Bangalore Moto Care Service & Experience Center for consumer touchpoints, a user-friendly Moto Help App where one can directly chat and call the customer care executives in addition to the newly launched pilot service, ‘Moto Xpress’.