Mumbai: Tata-Singapore joint venture airline Vistara in association with Mumbai airport on July 31 launched mobile phone boarding pass facility to its flyers bound for Goa, Ahmedabad and Goa from the Chhatrapati Shivaji International Airport here.
Besides, promoting paperless travel to the domestic customers, the facility is also a time-saver for passengers, Vistara said in a release here. Overall, the mobile phone boarding pass facility will lead to another 'experience simplicity' feature while travelling through Mumbai Airport by Vistara, the release said.
The first of its kind initiative at Mumbai Airport helps provide Vistara's customers a truly seamless travel experience, it said. "We continually look for ways to enhance our customers' travel experience. I am proud to see our promise of seamless travel experience being reaffirmed with this initiative of providing our customers with the mobile boarding pass option," Vistara chief executive Phee Teik Yeoh said.
Vistara is extremely pleased to partner with MIAL and it looks forward to offering these capabilities across the airline's existing and upcoming route network, he said. The customers using this facility will only need to choose 'get Mobile boarding pass/ collect by SMS' option when checking-in online or on its mobile app.
The SMS from Vistara will contain the booking details and the link to access the mobile boarding pas, it said adding customers are encouraged to take a screen shot of the mobile boarding pass, which is readable by the technologically advanced machines installed in Mumbai T2's domestic departure level.
Paper boarding passes are not required but customers would need to carry authorised photo ID as proof of identity, it said. Expressing his pleasure over the launch of the facility Mumbai International Airport Limited chief executive Rajeev Jain said, "With the launch of mobile phone boarding pass facility, we believe the passengers travelling through Vistara out of Terminal 2 will experience another hassle free feature."
