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E-challans leave people at wits end

No coordination between RTA, cops
VIJAYAWADA: The delay in updating e-challan data into the system is leaving vehicle owners, especially those who have sold their vehicles, sore.
People who had sold their vehicles, in some cases, over a year ago, are receiving e-challans for traffic violations. Their grouse is that the mistakes of the new owners are costing them dear, due to delay in updating the data in the software used by the police and transport departments.
The city police introduced the e-challan system in the city in June 2007 to impose fines on those violating traffic rules with the help of CC cameras and by manual clicking of photographs. The city police uses its website to generate e-challans. In a majority of the cases, the e-challans are being posted to former owners of the vehicles.
The police officials claim that they have to get the data updated with the help of software providers at Hyderabad.
In addition, the police also faces problems generating e-challans in case of vehicles registered in other towns of the district where the system is yet to be computerised. Meanwhile, RTA officials say that they update the information regarding a vehicle’s ownership changing hands within 24 hours and the latest data is available on their website. They say that the cops should use their website to get the latest data.
Amidst all this, it is the former vehicle owners who are at their wits ends, as they get e-challans for no fault of theirs. All they can do is to complain at the police control room. Though people welcome the e-chalan system for traffic violations, they say that the data should be updated so that the correct owners of vehicles get the e-challans.
( Source : dc correspondent )
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