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Dell Mohali staff asked to relocate or quit job

Dell offered its employees to continue work as per ‘relocation guidelines’

Chandigarh: Global computing giant Dell on Friday said it will shift its customer support operations from Mohali centre in Punjab to other sites and offered employees to continue work as per ‘relocation guidelines’.

“Dell has announced the transfer of business of our customer support operations from Mohali contact center to Dell’s other customer support sites namely Hyderabad, Gurgaon and Bengaluru,” said a company statement issued here on Friday.

“As the company continues to evolve, we consistently review and study our operations in an effort to remain competitive, improve our efficiency and most importantly determine where we can add the most value to customers,” it said.

“We will maintain our focus on providing our customers with the excellent support experience they expect from us, without interruption through this transition till November 2014, (from Mohali)” it further said.

The centre was set up to provide customer care and technical support to its customers.

Several employees working at its Mohali centre had reportedly staged protest claiming that they were asked to either shift to firm’s other centres or quit the job.

However, Dell said, “We would like them to continue their employment and will support them as per the firm relocation guidelines. However, if they choose otherwise, we would respect their decision and offer a golden handshake," the statement said.

( Source : PTI )
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