BlackBerry Ltd suffered a network outage on Tuesday, affecting its users in Canada and the Asia-Pacific region. This outage hit Rogers Communications Inc. as well.
BlackBerry runs its own global network and works closely with telecommunications companies and networks,delivering BlackBerry messages more securely. But customers have defected in droves in recent years, lured away by larger, touchscreen models running Google's Android software and by Apple's game-changing iPhone.
Canadianoutages.com, a website that collates customer complaints about various technology services including Internet and wireless communications, showed a spike in complaints about BlackBerry .
BlackBerry even claimed that the network issues had been fixed and services were resumed for all users in the affected regions.
