Electricity Board bill alerts through SMS
Chennai: Tamil Nadu GeneÂraÂtÂion and Distribution Corporation (TangÂedÂco) is all set to launch SMS alert facility to enÂable power consuÂmÂers to keep track of theÂir bi-monthly electricity bills.
The power utility has tied up with a service prÂovider for the SMS facility, which is ready to be launched. “We have sought the appoiÂnÂtÂment of chief minister Jayalalithaa to launch SMS alert system,” saÂid sources in the electrÂicity department.
As per the proposal, two SMSes will be sent to consumers. The conÂsuÂmer will receive first SMS, as soon as the asÂsessor enters the consumer’s meter reading in the computer. The SMS will show consuÂmer’s service connection number, consumption charges and due date.
The second SMS will be sent three days prior to the last date for bill payment to alert those consumers who have not paid their bills to avoid disconnection.
As on date, 95 lakh consumers have registered their mobile numbers to avail the facility.
The state’s total domestic consumer base stands at 2.20 crore. The consumers can avail of the facility by registering their mobile numbers in their local section offices.
If the consumer fail to pay the amount within due date, his or her service connection is liable for disconnectiÂon.
However if not disconnected, the consuÂmÂer have to pay belated surcharges. In case if the service is disconnÂected, the consumers have to pay a reconnection charge of Rs 60, said a senior official.
“The SMS system is being introduced basically to help consumer who unknowingly defÂaÂuÂlt on bill payment and face disconnection. The consumers can also avÂoid payment of belated surcharge and recÂonnÂection charges,” a TanÂgedco officiÂal said.