18-year-old Brianna Olivas of Tucson, Arizona posted a video on Wednesday, 22nd February that instantly went viral. The video shows smoke pouring out of one side of her Rose Gold iPhone 7 Plus and the device’s case melting away.
The video, which was apparently recorded by her boyfriend, has been viewed over 1.26 million times, 18,000 retweets and hundreds of replies.
According to Olivas, the trouble began when her device wasn’t turning on. She then took the iPhone 7 Plus, which she bought in January, to an Apple Store where employees ran tests and told her everything was fine. The device was back to functioning normally. However, the very next morning, her phone caught fire.
“The next morning I was asleep with my phone charging next to my head, my boyfriend grabbed the phone and put in on the dresser,” she was reported by The Mashable as saying. “He went to the restroom and from the corner of his eye he saw my phone steaming and heard a squealing noise. By the time he got over to the phone it had already caught fire, he quickly grabbed the phone and threw it in the restroom, as soon as he threw it in the restroom, it blew up and more smoke started coming out of the phone,” she added.
Olivas has returned the device to Apple and she says that the representatives have told her that they are conducting tests and expect to know more within a week.
You can watch the video here.
