Samsung investigates reports of heat problems with replacement Note 7
10 Oct 2016 4:46 AM GMT
Samsung has reportedly halted the production of Galaxy Note 7 units.
US telecommunications firm AT&T and German rival T-Mobile said they would halt exchanges of recalled Samsung Galaxy Note 7s pending further investigations.
Samsung Electronics Co Ltd on October 10 said it is investigating reports of heat damage issues on new Galaxy Note 7 devices after US carrier AT&T Inc said it would stop exchanging the device to customers.
"If we determine a product safety issue exists, Samsung will take immediate steps approved by the CPSC to resolve the situation," Samsung told Reuters in a statement.
A Southwest Airline plane was evacuated last week after a Note 7 phone began smoking inside the plane. The family that owned the device said the phone was a replacement device that Samsung has said uses safe batteries.
( Source : reuters )
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