iPhone performance less reliable than Android, study reveals

DECCAN CHRONICLE
Published Mar 7, 2017, 3:15 pm IST
Updated Mar 7, 2017, 3:16 pm IST
According to a new research, the failure rate on Apple’s iPhone is far greater than Android.
(Representational image)
 (Representational image)

The battle between iPhone and Android-enabled smartphones is age old. A new research study by the Blancco Technology Group now suggests that the Apple iPhone performance is less reliable than Android. The report suggests that the failure rate experienced by iOS users is far greater than Android and surprisingly, it is only increasing with each passing quarter over the last year.

The report goes on to indicate how over the last quarter of 2016, iOS devices experienced a failure rate of 62 per cent. At the same time, Android smartphones experienced a failure rate of 47 per cent. “The iPhone 6 has been the worst performing iOS device consecutively for four quarters with the highest failure rate compared to other models,” the report read. “Twenty-five per cent in Q1 2016, 29 per cent in Q2 2016, 13 per cent in Q3 2016 and 15 per cent in Q4 2016,” the report added.

It does not come across as a surprise as numerous, significant issues faced by iPhone 6 owners have emerged in the recent past. For instance, the ‘Touch Disease’ issue wherein several iPhone 6/6 Plus touch-screen display stopped functioning. The Cupertino tech-giant blamed iPhone owners for this, suggesting that they were probably dropped multiple times on a hard surface or were stressed.

The study further found that when it comes to Android, Samsung is recorded a highest failure. “Samsung consistently had the highest failure rate among Android manufacturers for five quarters in a row,” the report reads. “At 27 per cent in Q4 2015, 43 per cent in Q1 2016, 26 per cent in Q2 2016, 11 per cent in Q3 2016 and 16 per cent in Q4 2016.”





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